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Version: V12

How to Manage a Case

For decades, law enforcement agencies have faced grave challenges in maintaining physical copies of each digital evidence acquired at the incident location, clip them into the relevant file to maintain the context of the case against which the evidence was collected from the scene, and then place them under the right departmental shelf so that it can be accessible to the right people.

With the innovation of Digital Evidence Management systems in the market, the investigative workflow has become easy-to-maintain while optimizing searchability and accessibility of data within Law Enforcement Agencies. VIDIZMO further eases the workflow by offering police departments the ability to submit digital evidence only within a case and organizing these cases within various departmental sections, and maintain access rights of every case.

Prerequisites​

  • Ensure you belong to a security group with Upload and manage content feature enabled or have a CAL that grants permission to utilize this. By default, this feature is enabled in the Content Manager group for managing all Portal content. In addition, the feature that lets users manage their content only is enabled in the Contributor group.
  • Ensure you belong to a group with Case feature enabled, or have a CAL that grants permissions to utilize it. By default, this feature is a Portal-level add-on in security groups that must be enabled.

View Your Cases​

  1. From your Portal's homepage, select My Cases.
  2. Your cases appear on the right side of the window.

Manage Cases in Bulk​

Select multiple cases to perform bulk actions. The following options are available:

  • Inspect: Opens the playback page to review basic media file information.
  • Case Settings: Modify configuration options specific to the selected case.
  • Settings: Adjust settings for the selected bulk files within the case.

The following bulk action shortcuts are available in the header:

  • Studio: Open the selected evidence in Studio Space.
  • Process: Reprocess the selected content.
  • Copy: Copy selected cases to another location.
  • Lock: Lock or unlock selected cases.
  • Limited Share: Generate limited share licenses for selected cases.
  • Verify Evidence: Run tamper verification on the selected evidence.
  • Flag / Unflag: Flag or unflag selected cases for sensitive content alerts.
  • Move: Move selected cases to a different location.
  • Delete: Delete selected cases.
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